Canvas Support for Parents
Using Canvas on a computer:
How To Recover Your Canvas password – click here to go to the SDJA/Canvas sign in screen. Then click Forgot Password and enter the email you used to sign up for SDJA. Canvas will send you an email within minutes to reset your password. Once you reset the password, you will be able to log in from the original sign in screen.
How to Set Notification Preferences – When you log into Canvas for the first time, you will be prompted to set your Notification Preferences. This is an important step to making your experience with Canvas a positive one. We recommend you do this right away, as getting too many push notifications is a common parent complaint. If you skip this step, you can do it later by clicking on ‘Account‘ to open the menu where you will see ‘Notifications.‘
Using the Canvas Parent App:
What is the Parent Canvas App – To use Canvas on a mobile device, please download the Canvas Parent App and log in with your email and password. It is not recommended to access Canvas thru a mobile browser.